TO RETURN YOUR DASH
CAM AND ANY ACCESSORIES ADHERE TO THE PARAMETERS PREVIOUSLY
WELL AS THESE EXPLICIT INSTRUCTIONS.
RANDOMLY SEND BACK YOUR PURCHASE.
SEND US AN E-MAIL TO:
Step 2. IN
SUBJECT LINE WRITE:
Step 3. IN
THE BODY OF THE E-MAIL THIS STATEMENT MUST APPEAR:
HAVE READ AND UNDERSTAND YOUR RETURN POLICY"
Step 4. Along
with this statement indicate The product you purchased and
THE REASON you want a refund or replacement.
Step 5. PLEASE Use the e-mail you purchased
with on-line. If
possible compose your e-mail by replying back to the
confirmation e-mail you received from us following your
Once we receive your e-mail we will then reply
back and issue the R.A. # to accompany your return. RA
numbers are only issued (to the original purchaser) upon
receiving your e-mail with the requisite statement and
If you want a
replacement because you assess the dash cam or any accessory
to be defective, please
describe the perceived problem. In some cases our
support team may be able to assist in alleviating the
problem. If a replacement is in the best interest we’ll
respond indicating to follow the return policy.
WE DO NOT ACCEPT ANY RETURN THAT HAS NOT BEEN ASSIGNED A
RETURN AUTHORIZATION NUMBER
SENDING THE PURCHASE BACK
ONLY after you have followed the above parameters and have
been assigned your R.A. #
Using ONLY the
Post Office (U.S. or Canada)
(Fed Ex. & UPS
do not deliver to our
return processing address at the U.S. Post Office)
DIGITAL SURVEILLANCE SYSTEMS
P.O. BOX 131
QUINCY, MA 02170
R.A # _________
(DO NOT FORGET TO WRITE THE R.A. # YOU WERE SENT ON THE
ADDRESS AS IT IDENTIFIES A RETURN AND EXPEDITES YOUR REFUND
Include a brief note stating why you are returning the
return post mark date
MUST BE NO MORE THAN
from the date our delivery tracking indicates the
was received by you.
Following your on-line purchase or
check you mailed us you will receive a confirmation e-mail
with the shipping and Tracking information for verification
of the date your purchase was delivered to your address.
Any returns we
receive with a
mark date beyond the 21 days of your receipt of the
is not eligible for a refund and will be refused,
eventually making its way back to you.
An e-mail will be sent to you indicating your return
was refused as it was post marked beyond the 21 day return
window as explained in our return policy.